Billing requests
Organize invoice requests and check information available in connected systems.
All industries
Illustrative sceneBIA FLOW FOR Internet providers
Your connection brings people closer. Your service can too.
Billing, support and interest in new plans reach the same WhatsApp number. BIA organizes demand so your team can focus where attention is needed.
SOLUTIONS FOR YOUR DAILY WORK
Less waiting for questions that keep repeating.
Internet providers
BIA FLOW CLOSER TO YOUR BUSINESS
BIA FLOW CLOSER TO YOUR BUSINESSOrganized support
Understand the request and record or route the ticket through the configured workflow.
Sales continuity
Capture customer interest so your team can discuss plans and services.
THE BENEFIT IN YOUR DAILY WORK
The request arrives. A path to a solution follows.
Understand the request and give the next person useful information.
Illustrative sceneExample request
I need a visit to change my Wi-Fi password.
WHAT BIA HELPS YOU DO
Support
I’ll collect the request for support. The team will confirm the date and time window.
- 01Understand the request
- 02Collect the reason for the visit
- 03Support confirms the next step
FOR YOUR OPERATION
Support receives the reason before following up.
Examples depend on configured flows, information and integrations. Demonstration interface is in Portuguese.
WHAT BIA HELPS YOU DO
The invoice is visible. Support gets a record.
An actual integration excerpt: contract information, invoice copy and technical request available to the team.
Billing checks and tickets require enabled integrations. The team confirms visits; BIA does not operate network infrastructure.
LET’S LOOK AT YOUR OPERATION
Your network grows. Your service keeps up.
Tell us which requests your provider handles most. Let’s choose where to start.