Conversation volume
Consider how many customer conversations your business handles each month.
BIA FLOW PLANS
Your service evolves.Your plan keeps up.
From your first automation to a connected team. Choose the capacity that fits your business today.
No lock-inCancel anytimeFree upgrade/downgrade
CHOOSE YOUR NEXT STEP
A plan for every stage of your operation.
Select a plan. Explore the investment, capacity and resources for your team's daily work.
Selected planMost Popular
Professional
For established operations
Monthly price
US$145/month
- 4,000
- conversations / month
- 3
- channels
- 10
- users
What's included
- 3 ERP integrations
- Motor BIA + Claude + Gemini
- Priority support
- Complete reports + BI
- 99.5% SLA
- Onboarding + 3h training
- API access
One-time setupUS$ 360
In addition to the monthly priceSERVICE THAT FITS YOUR BUSINESS
Your team connected. Your customer cared for.
BIA Flow / ProfessionalIllustrative image · features and limits are those listed in the plan.
The details, side by side.
Scroll the table to compare plans.
| Feature | |||||
|---|---|---|---|---|---|
| Conversations/month | 500 | 1,500 | 4,000 | 10,000 | Unlimited |
| Service channels | 1 | 2 | 3 | 5 | Unlimited |
| Users | 2 | 5 | 10 | 25 | Unlimited |
| ERP integrations | 1 | 2 | 3 | All | All + Custom |
| AI providers | GPT-4 | GPT-4 + Claude | 3 providers | All | All + Fine-tuning |
| Reports | Basic | Advanced | Complete + BI | BI + Dashboards | Advanced Analytics |
| Guaranteed SLA | Not included | Not included | 99.5% | 99.9% | 99.99% |
| API access | Not included | Not included | Included | Included | Included |
| White-label | Not included | Not included | Not included | Included | Included |
| Support | Chat | Priority | Dedicated | Success Manager | |
| Price | US$ 54/month | US$ 90/month | US$ 145/month | US$ 236/month | US$ 363/month |
CHOOSE WITH CLARITY
Look at your routine. Make the choice simpler.
Connected channels
Count the channels your team needs to follow within the same operation.
People on your team
Include everyone who handles, follows and organizes customer relationships.
BIA FlowEnterprise
Enterprise Plan
Does your operation need its own configuration?
Dedicated infrastructure and tailored integrations for scenarios that need a specific project.
- Unlimited volumeNo conversation cap
- Dedicated APIExclusive infrastructure
- Success manager1:1 support
- 99.99% SLAContractual guarantee
Custom pricingLet's understand your needs and scope a proposal.
Talk to an expertBEFORE YOU CHOOSE
Questions answered. A clearer next step.
Can I try before buying?
Yes! We offer a free, personalized demo. Our team shows the platform working with real scenarios from your industry, no commitment required.
What counts as 1 conversation?
A conversation is a complete interaction with a customer, regardless of the number of messages exchanged. If the same customer returns after 24h, it counts as a new conversation.
Is there a lock-in or cancellation fee?
No lock-in. You can cancel anytime without penalties. We believe you stay because you want to, not because you have to.
Can I change plans later?
Yes! Upgrades are immediate and pro-rated. Downgrades are applied in the next billing cycle.
What's included in the setup?
All plans include guided onboarding: ERP configuration, team training, initial flow creation, and support during the first weeks. One-time setup fee: US$ 180 (Starter/Growth) or US$ 360 (Professional+).
What if I exceed my conversation limit?
We don't cut off your service. You're notified at 80% and 100%. Extra conversations are charged proportionally or you can upgrade.
BIA FLOW
The right plan starts with understanding your business.
Show us how your customer service works today. We'll help find a configuration for your next step.
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