Before booking
Help with rooms, location, hours and services using information provided by the property.
All industries
Illustrative sceneBIA FLOW FOR Hospitality and accommodation
A great stay begins before check-in.
While your team welcomes arrivals, BIA helps people choosing where to stay. Organize questions, booking interest and guest requests.
SOLUTIONS FOR YOUR DAILY WORK
Your hospitality can be on WhatsApp too.
Hospitality and accommodation
BIA FLOW CLOSER TO YOUR BUSINESS
BIA FLOW CLOSER TO YOUR BUSINESSBooking context
Collect dates, guest numbers and preferences for the team. Availability checks and confirmations depend on enabled integrations.
During and after the stay
Route requests to the right department and organize feedback about the guest experience.
THE BENEFIT IN YOUR DAILY WORK
Travel starts with questions. Hospitality starts with answers.
Help prospective guests take the next step with your reservations team.
Illustrative sceneExample request
I need a room for two this weekend.
WHAT BIA HELPS YOU DO
Booking
What are your arrival and departure dates? I’ll collect preferences for reservations to check options.
- 01Collect arrival and departure
- 02Understand guests and preferences
- 03Reservations checks options
FOR YOUR OPERATION
Reservations starts with dates and the guest profile.
Examples depend on configured flows, information and integrations. Demonstration interface is in Portuguese.
WHAT BIA HELPS YOU DO
Dates, guests and preferences. Already collected.
Reservations receives travel context to check options and confirm the property’s conditions.
Bookings, rates and availability depend on integrations and confirmation from the property.
LET’S LOOK AT YOUR OPERATION
Make guests feel welcome from the first hello.
Let’s bring your hospitality to messages too.